Legal

Privacy Policy

This policy describes how Altishift.io collects, uses, and protects your personal data and customer infrastructure data when you use our cloud migration services.

Effective Date: [YYYY-MM-DD]
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Altishift.io
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01

Introduction

Altishift.io ("Altishift", "we", "us", "our") provides cloud migration services that move compute instances, disks, applications, and configurations between cloud platforms including AWS, Google Cloud, DigitalOcean, and CloudStack.

This Privacy Policy describes how we collect, use, disclose, and protect personal data and customer data when you use our services or engage our migration team. It also explains your rights and how to contact us.

The migration process and data types are described in our migration documentation.

02

Data We Collect and Process

A

Customer Provided Data

Credentials and access tokens that you provide for migration tasks (for example, cloud console keys, temporary credentials).

Contact details for project communication — name, email address, and phone number.

Project metadata such as instance identifiers, IP addresses, hostnames, and migration requirements.

B

Migration Data (operational data)

The following data is transferred as part of the migration service and is handled strictly for operational purposes:

VM images & disk snapshots
File systems & application files
Database exports & replication
System configuration
Users & permissions
Startup scripts & cron jobs
03

How We Use Data

Performing Migration Services

Creating, exporting, converting, and importing VM images and storage volumes between cloud platforms.

Validation and Testing

Validating and testing migrated instances and applications to confirm correct operation after deployment.

Debugging and Support

Temporary debugging and support during the migration process only, not for any other purpose.

Billing and Contract Fulfillment

Invoicing, billing, and fulfilling contractual obligations related to the migration engagement.

Legal Compliance and Fraud Prevention

Meeting applicable legal obligations and preventing fraudulent or unauthorized use of our services.

04

Legal Bases

If you are an EU data subject, we rely on the following legal bases to process your data:

Contractual Necessity

Processing required to perform the migration services you have contracted us to deliver.

Legitimate Interests

Processing for service delivery, security operations, and fraud prevention where our interests do not override your rights.

Consent

We rely on your consent where required — for example, for optional marketing communications. You may withdraw consent at any time.

05

Access, Temporary Credentials & Operational Rules

Migration Security Model

We only use access credentials provided for the explicit purpose of performing the migration. Credentials are never stored beyond what is operationally necessary.

Temporary access is used only for migration tasks. Access is revoked immediately after migration completion, unless you instruct otherwise.

No infrastructure changes are made without your prior approval. These operational rules are part of our migration security model described in the documentation.

06

Cookies and Analytics

Our website uses cookies and analytics tools to operate and improve the site experience.

Essential Cookies

Used for site operation and security. These cannot be opted out of.

Marketing Cookies

For marketing and tracking purposes, we ask for consent and provide opt-out controls.

07

International Transfers

Because our operations and cloud carriers are global, data may be transferred to and processed in countries outside your jurisdiction, including countries that may not provide the same level of data protection as your home country.

We employ appropriate safeguards such as Standard Contractual Clauses (SCCs) or equivalent protections where required by applicable law.

08

Your Rights

Depending on your jurisdiction, you may have the following rights regarding your personal data. To exercise any of these rights, contact us at info@altishift.io.

Access
Rectification
Deletion
Restrict Processing
Object to Processing
Data Portability
09

Contact

For privacy inquiries, data access requests, or data deletion requests, please contact our privacy team directly.

info@altishift.io
We respond to privacy requests within 30 days
10

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our services, technology, legal requirements, or other factors.

When we make material changes, we will publish the updated policy on this page with a new effective date. We encourage you to review this page periodically.

Current effective date: [YYYY-MM-DD]

Questions about your privacy?

Our team is happy to answer any questions about how we handle your data.

Contact Privacy Team